Privacy Policy

Royal Thailand Tours is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following data during booking or communication:

First Name & Last Name
Email Address
Phone Number
Travel preferences & booking details
Payment confirmation details (processed securely by payment partners)

We do not store your credit card numbers.

2. Why We Collect Your Data

We use your information for:

Booking confirmation and service communication
Customer support and follow-ups
Sending travel updates, promotions, or offers (optional)
Improving website performance and user experience
Legal or security purposes when required

3. How Long We Store Your Data

We store booking information as long as necessary to fulfill service obligations, legal requirements, or until you request deletion.

Marketing email data is stored until you unsubscribe.

4. How You Can Access, Update, or Delete Your Data

You may at any time request:

Data deletion
Data update
Data disclosure

We will process your request within a reasonable timeframe.

5. Sharing of Personal Data

We do not sell, rent, or trade your information.
Your data may only be shared with:

Hotels, airlines, and partners necessary to complete your booking
Legal authorities (only if required by law)

We never share data for unwanted marketing.

6. Cookies & Tracking

Our website may use:

Cookies
Analytics tools (Google Analytics, etc.)

These help improve user experience and website performance. You may disable cookies in your browser settings.

7. Data Protection & Security

We protect your data with:

Secure servers
Encrypted communication
Strict access control

However, no online system is 100% secure; users share information at their own risk.

8. Contact Information

Royal Thailand Tours
Royal Plaza Building, 129/4 Soi Sukhum 48,
Khlong Toei, Bangkok 10260, Thailand
📧 info@royalthailandtours.com
📞 +66 2 884 6061